allergen disclaimer
LAST UPDATED: 01/05/2025
Allergies & Dietary Information
The Cheeseroom is committed to transparency and safety towards our guests regarding allergies and dietary considerations. Many of the products featured on our Website (www.cheeseroom.com) are imported, artisanal, or crafted using traditional methods that may contain or come into contact with common allergens.
We strongly advise all guests to review all product descriptions and ingredient details carefully before making a purchase on the Website (www.cheeseroom.com). It is the guest’s responsibility to exercise discretion and conduct additional research where needed to ensure that food allergies, dietary restrictions, dietary requirements, or food sensitivities are taken into consideration.
While we strive to provide allergen information wherever possible, we cannot guarantee that all allergen details published on the Website (www.cheeseroom.com) are always complete, accurate, or up to date.
We strongly advise all guests with food allergies, dietary restrictions, dietary requirements, food sensitivities, or special requests to specify these clearly in the designated text input field when available on the product page. Alternatively, guests may directly contact our concierge.
For the purposes of this disclaimer (“Allergen Disclaimer”), the phrase “dietary considerations” refers to, but is not limited to, food allergies, dietary restrictions, dietary requirements, and food sensitivities.
Product Ingredients & Allergen Information
Our products — including but not limited to cheeses (some of which may be unpasteurised), cold cuts, nuts, chutneys, crackers, and other gourmet items — may contain ingredients that could trigger allergic reactions in certain individuals.
Potential allergens may include, but are not limited to: nuts, dairy, gluten, soy, and other food-based allergens. While we strive to provide detailed ingredient listings, we cannot guarantee that all ingredients or potential allergen traces are disclosed or consistently present due to variations in supplier information, packaging, or production methods.
We strongly advise all guests with dietary considerations or special requests to specify these clearly in the designated text input field when available on the product page. Alternatively, guests may directly contact our concierge.
Cross-Contamination
Please be aware that our products are produced, assembled, and packaged in facilities that handle a wide variety of ingredients. As such, cross-contamination of allergens may occur, even if a specific allergen is not listed as an ingredient in a particular product.
While The Cheeseroom takes care in the sourcing and handling of all items, we cannot guarantee the absence of trace allergens in any product.
We strongly advise all guests with dietary considerations to exercise caution and consult with a licensed healthcare provider or allergist before consuming any of our products.
We strongly advise all guests with dietary considerations or special requests to specify these clearly in the designated text input field when available on the product page. Alternatively, guests may directly contact our concierge.
Customer Disclosure of Dietary Considerations
We strongly encourage all guests with dietary considerations to notify our team during the purchasing process. Doing so allows us to provide the most accurate and personalized guidance regarding our products, and to assist you in making informed decisions that align with your individual dietary needs.
We strongly advise all guests with dietary considerations or special requests to specify these clearly in the designated text input field when available on the product page. Alternatively, guests may directly contact our concierge.
Individual Responsibility
Guests are ultimately responsible for their own health, safety, and dietary decisions. By purchasing products from The Cheeseroom via the Website (www.cheeseroom.com), you acknowledge and accept the potential risks associated with dietary considerations.
The Cheeseroom and its affiliates shall not be held liable for any allergic reactions, health issues/complications, or other adverse effects resulting from the consumption of our products. By placing an order, you agree to hold The Cheeseroom and its affiliates harmless from any claims, damages, or liabilities arising from such outcomes.
Third-Party Consumption & Liability
If a product is consumed by a third party who did not place the order — such as a gift recipient, guest, or household member — it is the responsibility of the purchaser to communicate any relevant allergen or dietary information in advance.
The Cheeseroom and its affiliates shall not be held liable for any allergic reactions, health issues/complications, or other adverse effects resulting from the consumption of our products by individuals who were not involved in the ordering process and did not receive or review the applicable allergen disclosures (“Third-Party Consumer”). By placing an order, you agree to hold The Cheeseroom and its affiliates harmless from any claims, damages, or liabilities arising from such outcomes.
Consultation with a Healthcare Professional
Guests with known food allergies, dietary restrictions, dietary requirements, food sensitivities, intolerances, or underlying health conditions are strongly encouraged to consult with a licensed healthcare professional, allergist, or registered dietitian prior to purchasing or consuming any products available on the Website (www.cheeseroom.com).
Given the nature of our products — many of which are imported or produced using traditional methods — ingredient compositions and allergen exposure levels may vary from standard commercial food products. As such, professional medical guidance is essential to assess whether our products are suitable for your specific health needs.
By choosing to purchase and consume products from The Cheeseroom, you accept full responsibility for making informed decisions regarding your dietary health, and acknowledge that The Cheeseroom is not a substitute for medical advice or diagnosis.
Legal Jurisdiction
This Allergen Disclaimer, along with all related policies and terms referenced herein, shall be governed by and construed in accordance with the laws of the United Arab Emirates, including, where applicable, the local laws of the Emirate of Dubai.
By using the Website (www.cheeseroom.com), placing an order, or consuming any product sold by The Cheeseroom, you expressly agree that any disputes, claims, or legal actions arising from or in connection with this disclaimer — including, but not limited to, matters relating to allergens, food sensitivities, or product safety — shall be subject to the exclusive jurisdiction of the courts located in Dubai, United Arab Emirates.
Guests hereby waive any objections to such jurisdiction on grounds of forum non conveniens, lack of personal jurisdiction, or any similar basis, and agree not to initiate or participate in any class action or group litigation against The Cheeseroom relating to the subject matter of this disclaimer.
Policy Updates, Modifications, or Amendments
The Cheeseroom reserves the right to update, modify, or amend this disclaimer at any time without prior notice. Guests are encouraged to review this page regularly to remain informed of any changes. By using this website and purchasing any item(s), you acknowledge and agree to the terms set forth in this disclaimer.