Boutique Pick Up
The Cheeseroom’s Boutique Pick Up service pairs the simplicity of shopping online with the convenience of collecting in-store. Choose your preferred collection time and boutique, and our butlers will be available to assist you.

A guide to an effortless online shopping and collection experience from your preferred Cheeseroom boutique.
With our exclusive Boutique Pick Up service, guests enjoy convenience and priority assistance. Your order will be ready before your arrival and will be available for collection at a time that suits you best.
In our boutiques, you will be welcomed with immediate service, where our butlers present your order with care and provide assistance or support if needed. Beyond providing a seamless experience, our Boutique Pick Up service offers peace of mind, with your order reserved until your arrival. More than a collection service, it is a moment to explore and savour our product selection & boutique experience.
Collecting in-store is the perfect choice for guests who wish to keep their gift a surprise until the right moment.
The Pick Up Guide
Explore our online selection of platters, cheese boxes, gourmet products, and beyond. Create your order by adding the desired item to your cart.
Once your items are added, open the cart panel and select ‘In-Store Pick Up’. Choose your preferred date, time, and boutique location at checkout.
When your order is ready for collection, you will receive a notification. Upon arrival, present your order invoice to our butlers, who will assist you with your pick-up.
Frequently Asked Questions
Our In-Store Pick Up service is a refined way to experience The Cheeseroom. Made for convenience, it allows you to seamlessly order online and collect it at your preferred date and time, perfect for last-minute entertaining or for keeping a thoughtful gift a surprise until the right moment.
Beyond ease, our In-Store Pick Up service offers you the pleasure of visiting our boutiques, discovering our full range in person, and enjoying a private tasting session with your dedicated butler. Upon arrival, your order will be ready for collection, with no need to queue, ensuring a seamless experience from start to finish.
Our In-Store Pick Up service is available at all our boutiques. During checkout, you may view and select the available options.
Yes. All our products are available for in-store pick up. The available pick-up locations for each item are displayed on its respective product page.
Yes. Our In-Store Pick Up service is complimentary for all guests, with no minimum spend required.
Yes. Same-day orders are available for in-store pick up, subject to the time your order is placed. You may view all available pick up dates and times directly from the cart panel before checkout.
Upon arrival, kindly present your order invoice to our butlers, who will assist you with your collection.
Yes. Another guest may be nominated to pick up your order on your behalf. To do so, kindly inform our digital concierge prior to the scheduled collection time and provide the details of the guest collecting your order.
No. Once your order has been placed, the pick up date and time may not be changed. If you are delayed, your order will be held for you until your arrival and collection. Please note that, due to the perishable nature of certain products, excessive delays may require us to discard your order in accordance with food handling and safety regulations in the United Arab Emirates.
If you have missed the scheduled pick up time, your order will be held for you until your arrival and collection.
With our delivery service, your order is shipped by our chauffeur to your preferred address and arrives during the scheduled delivery slot selected. This option is ideal if you prefer receiving your order at your desired location.
With our In-Store Pick Up service, your order is prepared and ready for collection at your preferred Cheeseroom boutique at a time that suits you best. This service offers convenience, priority assistance, and the benefit of a boutique experience.